|The Watertown 911 Center is a fully functional regional E911 Center and is operated 24 hours a day, 365 days a year by the Watertown Police Department. The Watertown 911 Center received over 40,000 calls for service in 2012. A joint board consisting of representatives of the Watertown Police Department, Codington County Sheriff's Department, Watertown Fire Department, Codington County Commission and the Watertown City Council oversee the center's activities. Daily operational and budgetary control of the center falls under the responsibility of the Administrative division of the Watertown Police Department.
The Watertown 9-1-1 Center serves all residents of the City of Watertown with complete emergency and non-emergency dispatch services to include Fire, Medical, Law Enforcement, Animal Control, Severe Storm Warnings, Utilities, Public Works and General Information services.
In addition, the Watertown 9-1-1 Center also provides emergency only dispatch services for the residents of Codington, Day, Hamlin, Grant, and Roberts Counties. The Watertown 9-1-1 Center receives emergency calls for Fire, Medical and Law Enforcement assistance and quickly dispatches the proper assistance for the residents of these counties.
The center utilizes "state of the art" radio communications and computer technology including digital mapping software to quickly and accurately locate callers and dispatch the appropriate assistance as quickly as possible. Technology being employed by the center will also locate wireless or cell phone callers. Communications links are maintained with South Dakota State Radio, the National Weather Service, Area Emergency Responders and the Office of Emergency Management. The 9-1-1 Center staff receives approximately 7 weeks of training before being allowed to answer emergency calls and are licensed to offer emergency medical and fire instructions to 911 callers.
The 9-1-1 Center staff is available to present seminars and educational talks to the public on E911 services including why and when to call 911 and what to expect when you do. Arrangements can be made by calling the Center at (605) 882-6210 and asking to speak with the Center Supervisor.
For more information about the Watertown Police Department 911 Center, contact:
Scott McMahon - Support Services Captain, Watertown Police Department
The Joint City-County Board members are:
Chief Lee McPeek - Watertown Police Department
Fire Chief Doug Kranz - Watertown Fire Department
Sheriff Toby Wishard - Codington County Sheriff's Department
Steve Thorson - Watertown City Council
Brenda Hanten - Codington County Commission